Friday, September 9, 2016

What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


In any given firm, different people who have acquired special abilities in different areas of specialization often come together to achieve their goals. In fact, most of them would not so well if team work is not initiated. Even though conflicts tend to arise whenever people are in disagreement, they need to realize that their personal lives are not supposed to interfere with business operations. Their main agenda is to fulfill the mission, vision and goal in their workplaces. To understand how this concept works, one needs to possess very good interpersonal skills.

How an individual behaves around people reflects a lot. It does not take rocket science for a person to learn certain to acquire basic etiquette abilities. Their parents and teachers were once in charge of that. If they do not learn how to communicate effectively, their performances are likely to be interfered with. Therefore, an organization needs to establish a chain of command, where subordinates report to their superiors in a respectable manner. To communicate better, both horizontal and vertical chains of command need to be established.

There are numerous tools that one can use to assist them communicate well with their colleagues. Verbal communication is one of them. While speaking to another person, the listener should have a good listening spirit so that he/she can understand what the person is saying. Effective speaking requires a calm environment. The speaker also needs to speak their point, be humble and assess whether the room temperature is favorable for a conversation.

People tend to speak volumes of messages using their body language. For instance, you cannot speak about the success of the business using a sad face. You will need to display a feeling of amazement so that the audience can relate better with what you are saying.

Listening often involves lending an ear whenever a person is delivering their verbal speeches. It takes a god listener to be patient enough to listen to a person even if they are in disagreement. In fact, it is rude to interrupt a person while he/she is talking. You need to let him/her finish, then you can respond to them.

One way through which a person can catch the interest of another is by asking of questions. In this case, the questions should be related to the topic at hand. There are many situations where a person has posed intelligent questions and has earned the trust of his employers.

Not everyone is well mannered. Therefore, manners reflect a lot on the way the individual is likely to carry themselves in the presence of others. It involves use of respectful words, being courteous and practice of etiquette. Different countries perceive this concept differently owing to their deep entrenched business cultures.

The best input any person can give in any organization is by practicing all these. They need to be well mannered at all times by adapting good listening skills. Whenever a person is making a speech, they can strive to listen even if they have a formed opinion on the speaker.




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