Saturday, September 24, 2016

Being Of Service Through Suicide Hotlines

By Donald Turner


It is of great value to think about volunteering in a platform that fosters care and affection as its primary objective. This is often in the arena of crisis intervention. People have their own emotional dilemmas and they are unique to each individual. Some crises are very strong that it compels someone to give up on life. With the knowledge that you are strong enough to respond to such troubled souls, then maybe the right thing for you is to volunteer.

If there is a specific demographic that interests you, then explore that. Suicide hotlines are one of the specialties in this manner of care. The reasons for emotional distress are numerous. You might deal with issues surrounding rape, homelessness, alienation, childhood abuse and discrimination. To spark your interest, start with an academic curiosity. With a willingness to learn, the next steps in your journey will enhance your knowledge.

You would not immediately be tasked with handling sensitive calls. The first thing to look forward to is a training period. These are standard and process oriented modules because the quality of an institution is often a measure of its ability to receive proper funding. As you learn, you will slowly discover what it takes to address those with discomfort. Basic abilities such as rapport, active listening and evaluating clients are tackled as well as ethical issues.

Expect role plays and mock situations where you and a partner take turns being client and counselor. The fundamentals of speaking and reacting to different personalities are tackled during these sessions. Sometimes, difficult scenarios are played out for you to navigate. Your mentors are there to guide you if these situations come up and participating in these helps you gain confidence before the real thing.

Essential phone etiquette will also be addressed along the way. Vital topics from confidentiality to empathy and appropriate conversation techniques may also be covered. As you increase your hands on experience, the more you are able to trust your instincts.

Self care is something not to be neglected. In hectic times, people rarely take a break. Many workers forget to relax. When positioned in a crisis center, the heavy work load may take a toll. Rejuvenation and rest must be valued. Go on vacation or dine out with friends. Stick with recreational activities that recharge your batteries. Overworking results in burnout so be sure to unwind occasionally.

Growing in self awareness is another byproduct as a volunteer. Because of psychological techniques, you unravel the hidden aspects of personality not yet tapped into. You uncover emotional resiliency and stamina.

When shifts are flexible, you should take advantage of them. Align your schedule with slots that do not conflict with the rest of the day. If a certain portion in a twenty four hour period suits you best, go for that.

Bringing positive impact to society is the ultimate goal. Social responsibility must be carried with the desire to improve in all aspects. Volunteering in a lifeline center also has the possibility of receiving future job offers because of the skills you applied in counseling and facilitation.




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